There are two shipping options to choose from, Express and First class mail. Express is the main delivery option available for all products. First class mail is only available for a selected number of products.
The shipment term for all deliveries are Incoterm Ex Works. The shipping cost is calculated dynamically and is based on the total weight of the products in the order together with destination country. The shipping cost can be found after products have been added to the shopping cart. Just click on the shopping cart to see what the cost is depending on country and shipping option. Note that nothing is stored or sent to us until the "Submit Order" button is clicked.
Express deliveries are shipped using UPS Express. A tracking number is provided by e-mail to make it possible to follow the shipment until it has been delivered. To most major cities in Europe and East United States shipments are delivered in one day. To other locations the delivery time is usually between 2-4 days.
First class mail is an uninsured and untrackable shipping option. It is only available for a selected number of low value and low weight products. There is also a limit to the total order value. If this limit is reached the shipment option won't be available during checkout.
Embedded Artists will not replace products that are lost in shipment. If the post service in your country isn't reliable please choose UPS Express instead of First class mail. Due to experience with lost shipments EA does not recommend this delivery method to Russia, Turkey, Brazil and Argentina.
The delivery time for First class mail is usually between 1-2 weeks depending on destination.
Other Questions
Please visit the How to Buy page to read about Terms & Conditions, Shopping Options, and Payment Options.
